Pages

Tuesday, December 06, 2011

Chrisco guilty over unfair Xmas hamper fees

Tessa's a great believer in them, but I've long been a bit suspicious of hamper companies like Chrisco and this article from the Herald just helps confirm my feeling
"Quite a lot were hit by huge cancellation fees - not huge by most people's standards, but something like $50 which is huge for our clients," Chrisco charges up to $150 to $200 more for its hampers than the individual items cost in low-priced supermarkets. A Consumer NZ survey in March found that the items in Chrisco's "traditional" hamper could be bought online from Woolworths for $327.84 - about $83 less than Chrisco's price of $10.53 a week for 39 weeks ($410.67). NZ Herald News
Add to that, on the day they will deliver your hampers in early December they refuse to give the customer a time of delivery, expecting their customers to waste a day waiting around for Chrisco to deliver. I don't think this is acceptable in today's busy world.